You are currently viewing HostMonster Hosting Reviews February 2024

HostMonster Hosting Reviews February 2024

HostMonster is an American hosting firm based in 1996 that operates underneath the umbrella of Endurance Worldwide Group.

Like too many different EIG-owned internet hosting firms, HostMonster fails to maintain tempo with the trade requirements for pace, uptime, and customer support. Whereas their safety packages and easy, conservative branding could also be interesting to many, their efficiency in most areas of service is constantly

Regardless of their standing as trade veterans, HostMonster is unfortunately yet one more case of declining service and failure to innovate following an acquisition by EIG. Very like sister firms iPage and FatCow, HostMonster falls significantly brief in the entire most vital markers of a top quality internet hosting firm. Particularly: Velocity, uptime, and buyer help. Add a complicated pricing construction, upsells, and the absence of an knowledgeable gross sales pitch, and we’ve to say that we would not advocate HostMonster.

Finest Options of HostMonster Hosting

Shared Net Hosting Value and Options

PlanPrimaryPlusSelection PlusProfessional
Web sites1LimitlessLimitlessLimitless
E-mail Accounts5LimitlessLimitlessLimitless
E-mail Storage100MBLimitlessLimitlessLimitless
Max Emails Despatched (per hour)500500500500
Web site House50 GBUnmeteredUnmeteredUnmetered
Max File Rely200,000200,000200,000300,000
One Free Area RegistrationIncludedIncludedIncludedIncluded
One Free Area PrivatenessNoNoSureSure
Free Devoted IPNoNoNoSure
Free SSL CertificatesIncludedIncludedIncludedIncluded
Premium SSL CertificatesNoNoNoConstructive SSL
MySQL Databases20Limitless*Limitless*Limitless*
Max Database Dimension5 GB5 GB5 GB5 GB
Max Database Utilization10 GB10 GB10 GB10 GB
Max Database Tables5000500050005000
Max Concurrent MySQL Connections150150150150
SpamExpertsNo1 Area1 Area2 Domains
Automated BackupsNoNoCodeGuard Primary Included (1 Yr)Included

Whereas we recommend passing on HostMonster, it’s value mentioning their options that will have led you to contemplate them within the first place. For one factor, their branding is straightforward and conservative, which can attraction to those that are a bit overwhelmed by flashier tech firms and extremely technical language. Plus, limitless bandwidth and domains are a pleasant perk! However most significantly, they do provide a very complete safety package deal, which even we have been impressed by. This is the inside track

Free Web site Builder

Whereas WordPress is usually the usual for internet hosting firms, and there are assets abound to assist even the least tech-savvy consumer get a template up and working, it’s comforting for some to have a What You See Is What You Get web site builder. HostMonster makes use of Weebly, which is tremendous intuitive and well-regarded within the trade. Simply take into account that if an organization locations heavy emphasis on providing a free web site builder, their goal demographic usually is not the techie crowd. You do not have to be an internet designer to obtain a WordPress template, which can even be simpler than dragging and dropping your web site by way of Weebly. This is not a nasty factor, however it does communicate volumes in regards to the depth of data most of their clients have upon signing up for his or her companies.

Free Area for as much as One Yr.

share of internet hosting firms provide this deal, so HostMonster shouldn’t be by any means an outlier. Nonetheless, this can be a good perk!

Limitless Bandwidth, Domains, Subdomains, Emails, and Storage

Sounds too good to be true, proper? That is undoubtedly a great deal in case you plan to host a number of small, easy web sites. However you will need to take into account that when internet hosting firms say “limitless” in regard to primary shared internet hosting plans, that doesn’t imply you can add infinite knowledge to infinite web sites. Most of the time, and within the case of HostMonster as effectively, they do place a cap on all knowledge, they simply do not promote it. Moreover, your web site can solely load knowledge as quick as it might talk with the server. The standard of the {hardware} ultimately is what actually determines how “limitless” your internet hosting plan is. For those who’re fascinated with actually limitless internet hosting, we advocate  DreamHost.

Complete Safety Included

The one space the place HostMonster is forward of the competitors is within the degree of safety they provide on their most simple plans. Included in shared internet hosting are SSL certificates, hotlink safety, SSH entry, Spam Murderer, and extra. These companies deal with many of the main vulnerabilities of hosting, setting a strong basis of safety in your web site.

Downsides of HostMonster Hosting.

If HostMonster appealed to you for any of the explanations said above, we extremely advocate studying over the problems we encountered with them. Whereas there isn’t any good internet hosting firm, and your determination ought to all the time essentially be primarily based upon your distinctive wants, there are some crimson flags that must be dealbreakers in any firm. Sadly, HostMonster fails to fulfill our primary requirements in fairly a couple of areas.

Pricy Entry-Stage Choices & No Month-to-Month Pricing

HostMonster’s entry-level pricing is at about trade normal, however that is just for the preliminary sign-up. Put together to see your charges multiply must you select to stick with them after your preliminary entry-level pricing has expired. Moreover, they don’t provide any month-to-month pricing. To obtain the marketed month-to-month worth, it’s good to pay for 3 years of internet hosting upfront. It is a enormous dedication for a service you have not even had an opportunity to check out but. And the usual 30-day money-back assure shouldn’t be almost lengthy sufficient to determine if you’re okay with such a prolonged contract.

Beneath Common Velocity and Uptime

Velocity and uptime are possible the 2 biggest indicators of how good a internet hosting firm is. In any case, their job is to host your web site. If they cannot stick with it and working or working on the speeds that customers anticipate, what precisely are you paying them for? Sadly, HostMonster simply cannot ship on this space. Whereas they don’t have the worst observe file we have seen, they’re constantly beneath the trade normal in each areas. The place the averages amongst hosting firms sit at 99.94% uptime and 700ms in web page load instances, HostMonster falls in need of each markers with 99.91% uptime and round 880ms in web page load instances. If these components are actually vital to you (which they need to be), check out A2 Hosting, the trade chief in pace and uptime. One other firm that takes these items significantly is JaguarPC, which is able to refund you 10x the value for each hour of downtime your web site experiences.

Complicated Characteristic Explanations & Upsells

The HostMonster web site does a poor job of explaining precisely what’s included of their shared internet hosting packages, one other testomony to the truth that they aim clients with out a lot technical data. This results in a extremely complicated checkout course of in which you will find yourself paying further for options you believed have been included. The preliminary options web page could lead you to imagine you get free web site backups (fairly typical within the trade), however upon trying out you notice that this prices an additional $3 per thirty days.

Underwhelming Buyer Service

Whilst you can anticipate that HostMonster customer support will reply to your inquiries inside an affordable period of time (about 10 minutes to attach through instantaneous chat, and one other 2-3 minutes between solutions), don’t anticipate essentially the most educated assist. Normal troubleshooting ideas are regularly provided even when your query is much extra particular. Moreover, a fast Google search will pull up a tome of pissed off customer support tales. This tends to be a sample amongst EIG-owned firms, which leads us to invest that post-acquisition priorities usually don’t embody funding in buyer help.

Backside Line

We do not advocate HostMonster, if just for the truth that they’re priced above common but carry out beneath common. Their single redeeming characteristic is complete safety as a part of their baseline shared internet hosting. Nonetheless, in lots of circumstances, paying a bit further per thirty days for a premium safety plan in your web site with one other hosting firm would price the identical and end in a greater buyer expertise.

HostMonster Questions and Solutions

What You Have to Know Earlier than Subscribing

HostMonster has been a well-liked possibility for a lot of people on the lookout for low-priced Hosting. As a part of a number of firm groupings — first as a trio of internet hosting firms, then half of a bigger company — it’s been one of many lesser-known choices. We’ve answered the most well-liked questions folks have about HostMonster so you can also make the perfect determination while you’re on the lookout for a internet hosting firm.

When did HostMonster begin?

HostMonster was launched in 1996 and is predicated in Provo, Utah. HostMonster, Bluehost, and FastDomain have been in the identical household, led by CEO Matt Heaton, who recurrently stored clients up to date on his personal private weblog about developments within the firms and their companies.

The businesses have been bought by EIG, the powerhouse internet hosting conglomerate that now has greater than 40 completely different internet hosting firms underneath its umbrella. As with a lot of them, the possession by Endurance Worldwide Group has modified the notion of HostMonster within the trade.

In 2011, Heaton wrote a weblog submit, the place he additionally publicly resigned as CEO, turning the reins over to Dan Useful, who held the place from 2011 to 2015. James Grierson is the present CEO of HostMonster, bringing in depth expertise to the desk because the co-founder and builder of SimpleScripts, the primary on-line app retailer for open-source merchandise.

What’s HostMonster’s declare to fame?

In keeping with HostMonster’s Website online, the corporate has been devoted to reliability because it started 20 years in the past. They specialise in high quality customer support and supply premium packages that meet clients’ wants at low costs.

They’ve primarily based their plans on a easy package deal that may be upgraded for added advantages and options. The corporate gives safe backups and reliable speeds and uptimes. They provide instantaneous provisioning for digital non-public servers and devoted internet hosting, a number of safety apps and choices, and free domains with their new plans.

Their Website online touts the next advantages for purchasers:

  • Highest customer support
  • The main characteristic set out there
  • High quality tools
  • Safe backups
  • Most assured uptime
  • Extremely practical instruments for administration
  • Strong and sincere enterprise practices
Talking of uptime, how is HostMonster’s uptime?

The corporate says they provide the utmost assured uptime, however there may be nothing of their phrases about their uptime or the assure in case your web site doesn’t meet the uptime share within the state.

Now, this might be high quality in the event that they received nice opinions for his or her uptime. Business-standard is 99.94 p.c uptime, which implies that for the 99.94 p.c of the month, your Website online is stay, up, and working. Some Net hosts are guaranteeing an uptime of 99.9 p.c. Downtime at this degree is about 43 minutes every month. Most of the Net hosts with this assure are literally coming in at a outstanding 99.99 p.c – lower than 4.3 minutes every month of downtime. HostMonster, although, isn’t considered one of them. Their one-year common squeaks in at 99.91 p.c, and so they solely exceeded trade barely greater than half the 12 months.

Others, although, have discovered barely better consistency, however over a one-month testing interval.

What does HostMonster imply once they say “limitless”?

In keeping with their phrases and insurance policies, HostMonster doesn’t set an arbitrary cap on the assets single clients can use. Because of this, as a lot as they’re in a position, they will provide you with the entire storage, MySQL information, file switch, area internet hosting, and bandwidth it’s good to efficiently energy your Website online. On your web site, which means so long as you observe their guidelines you received’t see any unfavourable repercussions or slower Website online speeds. Nonetheless, it’s vital to be aware of your use of their assets, particularly in durations of fast development, as there may very well be opposed reactions to the system as a complete.

There are some famous thresholds, although; greater than 200,000 information, greater than 1,000 database tables, and greater than 2GB of MySQL or PostgreSQL in a database could cause unfavourable and slower server efficiency, and chances are you’ll be requested to scale back these numbers.

Does HostMonster provide common backups?

Whereas they discuss their safe backups, HostMonster’s phrases state that they sometimes carry out backups, however haven’t any obligation to take action. In addition they state that they haven’t any legal responsibility for damages or lack of information and that they received’t even attempt to again up accounts that exceed 50,000 information or 30 GB of cupboard space.

How is HostMonster’s customer support?

The corporate promotes the best customer support, however once more, that is one other space the place opinions are broadly diverse. A share of shoppers rave in regards to the firm’s service and response time. They’ve had wonderful conversations with useful service reps who actually care about their general expertise. A a lot bigger contingent, although, has less-than-stellar issues to say in regards to the firm’s service.

Prospects are reporting that their websites have been shut down with out discover, that websites have been half-functional, and that the corporate is unable to help apps that they themselves embody of their internet hosting packages.

They’ve accounts on each Fb and Twitter, though each are barely outdated. Fb’s final submit was in 2014, and the final tweet was the one one in 2016, posted in September.

They don’t provide backups, however what about safety and safety in your web site?

Some research present that as many as 41 percent of WordPress hacks are attributable to conditions with their internet hosting firm. HostMonster has taken steps to handle that state of affairs by offering clients with quite a lot of security measures, apps, and plugins.

They provide SSH entry, SSL help, Hotlink Safety, and Spam Murderer. They provide SiteLock certification in your on-line enterprise transactions As well as, devoted plans provide RAID 1 mirrored storage, which provides an additional degree of safety in your knowledge and account info.

When HostMonster talks in regards to the main characteristic set out there, what do they imply?

For the value of the packages, HostMonster gives an unbelievably lengthy record of advantages and options for his or her clients. They embody fast set up for WordPress, though some clients have discovered issues putting in a couple of of the WordPress plugins. HostMonster makes Mojo Market connection straightforward, so you too can select from a unique content material administration system, like Drupal or Joomla.

  • You possibly can entry a restricted, free model of Weebly Sitebuilder to get your web site up and working.
  • CloudFlare is built-in into their plans. The reverse proxy offers you extra safety from DDOS and brute power assaults, in addition to a firewall. The app additionally has in depth caching performance to offer your web site higher web page load speeds.
  • HostMonster has loads of e-commerce options to get your gross sales web site working, together with Agora, Dice Cart, and Zen Cart purchasing carts, free generated certificates, and password-protected directories.

As well as, they embody the usual options, like FTP importing, e-mail, streaming and actual video and audio help, and an in depth record of scripts. Plans additionally embody Google AdWords and Bing advert credit.

When HostMonster talks about high quality tools, what do they imply?

Shared accounts are hosted on twin quad processor efficiency servers, with UPS energy backup and diesel turbines for backup energy. They provide a Linux working system, with a custom-made Apache Net server. In addition they provide 24/7 community monitoring and a number of 10GB Ethernet connections.

The corporate’s knowledge middle is positioned in Provo, Utah, and so they provide the newest variations of MySQL, CGI, Perl, PHP, Ruby on Rails, and Python. It’s tied into the newest SONET system, which makes use of laser indicators to transmit over fiber optic traces.

What are the extremely practical instruments for administration?

HostMonster runs cPanel for its management panel. The pores and skin seems a bit of completely different, however the truth that they supply this for directors is a good possibility as a result of anybody trying to switch hosts can accomplish that simply. cPanel is the trade normal for management panels. As a result of it’s so widespread, most internet hosting firms will embody free web site switch for websites working the panel.

They permit potential clients to take a look at their enhancements to cPanel to see what they suppose is true on their Website online.

What if I don’t like HostMonster?

Most internet hosting firms provide a 30-day money-back assure, and HostMonster isn’t any completely different. There are some that supply for much longer ensures, starting from 45 to 97 days, so whereas HostMonster isn’t the perfect, it’s definitely in the midst of the pack. Their phrases record fairly a couple of nonrefundable charges, however these are sometimes along side companies paid for third-party purposes and add-ons. As lengthy you cancel throughout the first three days, you’ll get again your entire cash, aside from the non-refundable charges and the free area identify registration of $15.99 per identify.

Anytime after three days, you’ll get again your charges aside from nonrefundable charges, the area identify price of $15.99 per identify, and costs paid for Postini or for a devoted IP. After 30 days, nonrefundable and setup charges are additionally excluded from cancellations.

Cancellation requests should be completed through telephone or on-line chat.

What does HostMonster embody of their shared, normal plans?

All three shared plans embody unmetered bandwidth, normal efficiency, and one included area.

  • Primary internet hosting ($4.95/month, usually $9.49/month): Prospects get one Website online, 50 GB of Website online house, and 5 e-mail accounts. Every account will get 100 MB per account. You get one included area, 5 parked domains, and 25 subdomains.
  • Plus internet hosting ($6.95/month, usually $12.49/month): You get 10 web sites with 150 GB of house. Every account contains one included area, 20 parked domains, and 50 subdomains. Accounts get 100 e-mail accounts, with 500 MB per account. These plans additionally embody $150 in advertising gives, $24 per 12 months in extras, and one SpamExperts account.
  • Prime ($6.95/month; usually $14.99/month): This shared plan is really limitless, with no limits on Web pages, parked domains, subdomains, e-mail accounts, and e-mail storage. There may be unmetered Website online house and bandwidth. The account contains one included area. Prime contains $200 in advertising gives, $80 every year in extras, one SpamExperts, one area privateness, and SiteBackup Professional.

It’s vital to notice that the low costs are just for the primary time period and that costs could drastically improve upon renewal, as reported by some clients.

How is HostMonster’s VPS internet hosting?

Along with instantaneous provisioning, VPS internet hosting contains managed companies and assured assets. All of them include a free area identify and run CentOS 6.5 (64-bit).

  • Normal ($14.99/month, usually $29.99/month): You get dual-core, 2 GB RAM, 30 GB, 1 TB/month, and one IP.
  • Enhanced ($29.99/month, usually $59.99/month): You get dual-core, 4 GB RAM, 60 GB, 2 TB/month, and two IPs.
  • Premium ($44.99/month, usually $89.99/month): The plan contains triple core, 6 GB RAM, 120 GB, and three TB/month, with two IPs.
  • Final ($59.99/month, usually $119.99/month): The last word plan is a quad-core plan, with 8 GB RAM, 240 GB, and 4 TB/month. This additionally contains two IPs.

You may have full root entry, the flexibility to handle a couple of account out of your cPanel host, and Cloud expertise like OpenStack and KVM.

What about devoted internet hosting by way of HostMonster?

Devoted plans have a money-back assure at any time, and assist you to add SAN storage everytime you want. They provide unique help traces for devoted server clients, root entry, and enhanced caching. In addition they all embody a free area identify and CentOS 6.4 (64-bit)

  • Normal ($149.99/month): dual-core 2.3 GHz Intel Xeon Processor with 3 MB cache, 4 GB RAM, and 500 GB (RAID 1). There are 5 TB/month and three IPs.
  • Enhanced ($199.99/month): quad-core 2.5 GHz Intel Xeon Processor with 8 MB cache, 8 GB RAM, 1000 GB (RAID 1), and 10 TB/month, with 4 IPs.
  • Premium ($249.99/month): quad-core 3.3 GHz Intel Xeon Processor, 8 MB cache, 16 GB RAM, 1000 GB (RAID 1), 15 Tb/month, and 5 IPs.
Can I pay month-to-month?

HostMonster is considered one of many internet hosting firms that don’t provide month-to-month fee choices and gives the bottom doable costs while you register for prolonged contracts. Selections embody 12-, 24-, and 36-month plans.

HostMonster Reviews


  1. Free Area for as much as One Yr
  2. Limitless Domains, Subdomains, and Bandwidth
  3. Strong Safety Options


  1. No Month-to-Month Pricing
  2. Beneath Common in Velocity and Uptime
  3. Poor Buyer Service Status
  4. No Free Again Ups
  5. Plenty of Upsells

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