Is Web.com nonetheless related? Is their internet hosting even value it? What about their website builder? With a reputation like Web.com, you recognize their old style. Let’s dive into the overview to see if they seem to be a match in your pocketbook. 

Web.com is a public internet-internet hosting firm headquartered in Jacksonville, Florida. Based in 1997, Web.com is among the many longest-working and most nicely-acknowledged internet hosting suppliers available on the market. On the finish of 2014, that they had over 3.3 million subscribers. The corporate additionally owns Network Solutions and Register.com.

Web.com may need been a trailblazer again within the dotcom increase, however their providers cannot sustain in at the moment’s market that’s so saturated with modern and competitively priced internet hosting firms. Web.com fees exorbitantly excessive costs for very restricted, primary providers. Actually, no internet host is ideal, and any firm’s match relies on your challenge. However Web.com provides only a few causes to suggest them. Whereas they will coast on their title recognition and company may, Web.com’s providers are severely missing in virtually each division.

It’s possible you’ll acknowledge Web.com from its TV commercials that includes very tech-unsavvy small enterprise house owners, or maybe from their sponsorship of the PGA Tour. As one of many largest and longest-working internet hosts out there, Web.com has glorious title recognition and the funds to promote extensively. However because the internet hosting business has grown by leaps and bounds lately, Web.com has didn’t sustain with its new rivals’ ranges of service.

Greatest Options Web.com Internet hosting

Web.com does promise some enticing providers, however the rising top of business requirements makes them look very primary as compared. Listed here are just a few explanation why somebody may need to enroll in a shared internet hosting plan with Web.com:

Web.com Internet Internet hosting Pricing Desk

Web.com WordPress Internet hosting Pricing Desk

Each Linux-primarily based and Home windows-primarily based Plans

Web.com has each Linux-primarily based and Home windows-primarily based internet hosting plans. They aren’t the one firm that provides this alternative; GoDaddy, for example, additionally affords each platforms. However this alternative of each Linux- and Home windows-primarily based internet hosting is turning into rarer and rarer as most internet hosting firms select to supply just one.

Will Construct a Fb Enterprise Web page for You

Web.com guarantees to construct a Fb Enterprise Web page for brand new shoppers. This advertising ploy is clearly directed at older, much less technically inclined enterprise house owners. However making a Fb web page might be one of many best issues anybody can do on the web. Particularly on condition that Facebook’s largest growing demographic is currently senior citizens, it’s laborious to think about anybody being so stressed by the considered making a Fb web page that this service could be so enticing. Maybe this can be a promoting level for individuals who desire to eschew the web altogether, however for these with even probably the most primary web competency, we suggest taking 10 minutes to make your personal Fb enterprise web page.

Area Identify Buying and Registration

Signing up with Web.com features a free area registration, which they do themselves reasonably than working by a 3rd-get together registrar. However be careful for the renewal fee. Whereas your first 12 months is free, Web.com fees $37/12 months to resume your area, which is greater than double the everyday business commonplace. GoDaddy, for example, fees $14.99 to resume your area after the primary 12 months. Providers like NameCheap will value even much less. Whereas the free area upon signal-up may be tempting, we suggest shopping for your area elsewhere when you plan on utilizing Web.com as your internet hosting supplier. That’s, after all, except you solely intend to personal the URL for a 12 months.

Low Introductory Pricing

Web.com affords some severely low introductory charges for brand new prospects. Their Web site Builder Package deal is simply $1.95 for the primary month. The high quality print, nonetheless, completely must be addressed. That is just for the primary month, after which the charges soar greater than 1000% to $22/month. This will get additionally an increasing number of costly when you add on extras like SSL certificates, key metrics reporting, and so on.

Glorious Uptime

We might have certified every professional related to Web.com up till this level. However the truth of the matter is that they do have actually glorious uptime. At 99.99% for the final decade, their report right here is untarnished.

Downsides of Web.com Internet hosting

Web.com has a fairly horrible status amongst each internet professionals and common prospects. So horrible in actual fact that it makes you surprise how they are often one of many largest and longest-working firms within the enterprise. Listed here are a number of the central explanation why you must search internet hosting providers elsewhere:

The pricing construction is Each Costly and Deceptive

As talked about earlier, Web.com has some tempting introductory pricing choices which can be prone to enchantment to first-time internet masters. However in contrast to most different internet hosting suppliers, Web.com doesn’t construction its providers like packages. It’s terribly troublesome to gauge how a lot their providers will value with out truly inserting gadgets in your purchasing cart. Moreover, it’s unclear what sort of storage and site visitors limitations you’re paying for as this is not damaged down clearly wherever on their website. (To see an organization that does an amazing job of this, take a look at A2 Hosting)

Many issues that come commonplace as a part of a hard and fast value with different firms value additional with Web.com. Website constructing instruments, SSL certificates, metrics monitoring… all of this prices additional, on high of the already excessive $22/month they cost for his or her most advisable plan. Checkout is the one time you will note a line-by-line breakdown of the true value and the providers you are receiving.

You may count on to come across upsells at each flip with Web.com, all of that are couched in complicated and deceptive language. They suggest you pay additional to have your website optimized for cellular; neglect that there are numerous free WordPress templates that embody this. It’s also possible to pay additional to have them handle your “On-line Advertising and marketing Want,” the place they’ll in impact merely submit your website to directories like YellowPages.com. Additionally they suggest paying additional for safety; is that this one thing that’s fully absent from their internet hosting plans to start with?

Dig round their web site and you could come throughout “Internet hosting Plans” reasonably than “Web sites.” These internet hosting plans are extra affordably priced, renewing at $12.95/month on their most elementary plan. However upon additional investigation you will notice that these are primarily the identical merchandise (internet hosting, a site, and web site constructing instruments) however with completely different names and completely different costs. The language of their website feels very completely different from most internet hosting firms. It leads one to suspect that maybe they shrink back from utilizing phrases like “internet hosting” in favor of phrases like “web site design” to lure in people who’re fully inexperienced on the net.

A Very Excessive Variety of Complaints with the Higher Enterprise Bureau

As of November 2016, Web.com has had 567 buyer complaints filed towards them with the Better Business Bureau. These are the one complaints filed throughout the final three years. Most relate to wrongful fees and billing inconsistencies, with lots referring to unfulfilled service stage agreements as nicely. Even for such a big firm, this quantity is actually staggering and needs to be a crimson flag for anybody contemplating doing enterprise with them.

Shared Internet hosting Solely

Web.com doesn’t supply VPS or a devoted internet hosting plan. They solely supply three completely different plans – all of them on shared servers. That is an indicator that Web.com will not be constructed for purchasers seeking to scale and caters just about solely to novice site owners. Anybody who plans to include e-commerce into their web site ought to look elsewhere.

Missing Buyer Help Providers with Tons of Upsells

Web.com routes almost all of its buyer help providers to its name facilities. They lack the reside-chat options that almost all fashionable firms now supply. That’s not essentially an indicator that help is missing, however sadly, Web.com doesn’t redeem itself. For one factor, it might be in everybody’s greatest curiosity to have strong troubleshooting sources available on-line, like competitor HostGator. It might additionally save numerous time if prospects have been capable of submit help tickets on their very own (at present, this will solely be executed on the backend by way of telephone help). As a substitute, the one technique to get assist from Web.com is to name. And once you name, their help personnel are skilled to bombard you with upsells after they’ve solved your downside.

Backside Line

If in case you have spent any time in any respect purchasing round for internet hosting suppliers, one have a look at Web.com’s fundamental pages is sufficient to provide you with an concept that their enterprise mannequin is by some means completely different from the norm. Conspicuously lacking are detailed descriptions of their completely different ranges of service, discussions of disk area and website site visitors, or any point out of safety. Web.com appears to focus on prospects who know near nothing about getting a web site up and working and due to this fact do not know any higher than to pay a really excessive value for extremely lackluster providers.

Web.com Reviews

Professionals

1. Linux-primarily based and Home windows-primarily based Plans
2. Glorious Uptime
3. Drag and Drop Website-Builder

Cons

1. Shared Internet hosting Solely
2. Upsells at Each Flip
3. Very Excessive Charges – Plans are Not All-Inclusive
4. A number of Complaints with the Higher Enterprise Bureau
5. Irritating Buyer Service Expertise
6. Deceptive Introductory Guarantees and Renewal Charges

Abstract

If Web.com caught your eye due to low introductory pricing, take care to learn the high quality print. Web.com might have some okay options which can be enticing for individuals who are new to internet hosting, however there may be little or no that they provide that makes them funding for the long run.

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Final Up to date on March 1, 2023.